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This month, iPowerWeb has launched a new series of online Flash Tutorials
designed to help give our members "How To" step by step instructions.
You can find next generation tutorials in our "e-Solutions Center"
under the title "Flash Tutorials." Now all iPowerWeb members can have
access to a visual demonstration and a step by step walk through to help
understand, use and benefit from each of these popular applications.
We are proud to announce Version 2 of the iPowerWeb Marketing Center. Our
members have access to one of the most comprehensive, intuitive and
professional "Marketing" packages on the internet at no additional
charge.
iPowerWeb launches free web site builder, iPage. iPowerWeb has launched "iPage.Com", a template based Website
Builder giving our members 100s of professional Website designs to choose
from. This upgraded version of the "iPowerWeb Web Builder"
available to our earlier members also enables customers to change designs,
pictures and content at any time and is available at no charge to our
current members. If you haven't built your Website yet now you will be able to - even if you
have no prior html or Website building experience.
We'll be continuously adding new features, services and enhancements to this
"state of the art Website Builder" which will give our customers
an ever improving product at no additional charge. iPowerWeb is proud to announce our new "E-Service Center", a
comprehensive Online Self Service and Support Center for our customers.
We have combined our world-class technical support with the 'next
generation' of online self-help centers to bring our customers this new
service solution. Our new center now provides customers with quick answers
and step by step tutorials to their most commonly ask questions. The new "e-Service Center" also permits customers to open a
"Trouble Ticket" which instantly alerts a Technical Support Agent.
All trouble tickets have real time tracking so customers know at all times
where they are in the process of getting a solution to their problem.
iPowerWeb Technical Support goes 24/7. iPowerWeb is proud to announce our that we have expanded our Technical
Support hours, both via email and telephone, to 24 hours a day, 7 days a
week, 365 days a year. iPowerWeb is setting the stage for the next generation of Web Hosting and
Business Internet solutions. We are continually working to deliver the
highest levels of speed, scalability, security and redundancy for your
on-line business.
As part of our plan to implement redundant network connectivity to our
servers, we recently formed a partnership with AT&T to be our new
upstream provider. AT&T won the Top Honors in the North American Carrier
Survey and was named the Best backbone Carrier by Interactive Week.
The iPowerWeb Data Center will now be integrated with the highest performing
OC48/OC192 IP backbone available. iPowerWeb extends its technical support telephone hours.
iPowerWeb is extending its telephone support hours to enhance its service to
international customers. iPowerWeb's new telephone support hours are from
Monday to Friday 6am to 12am (PST), Saturday from noon until 8:00pm (PST),
and Sunday from noon until 8:00pm (PST). iPowerWeb is one of very few Web hosting providers to pay such a high level
of attention to customer service. iPowerWeb is taking the necessary steps to
train additional technicians in order to provide 24/7 technical support via
telephone in the near future.
iPowerWeb, Inc announces fourth quarter profit for the year of 2001
iPowerWeb, Inc announces that it is on target for a profitable fourth
quarter and will close profitable for the entire year of 2001. iPowerWeb,
Inc executives expressed that they are extremely satisfied with the
direction of the company and the financial stability.
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